How It Works

At The Other Half, we believe even a single earring deserves a second chance.

Here's how you can find a match, offer your earring for sale, or help complete someone else's story.

Flowchart showing the process of matching a single earring with illustrations. Steps include: checking for a match, possibly purchasing, submitting the earring, receiving suggestions, accepting and buying, listing for sale, and earring finding a new story.

1. Search the Archive

  • Browse our Singles Archive for a possible match.

  • If you find something you love, you can buy it and complete your story.

✅ A simple purchase.
✅ A small part of the sale goes toward keeping The Other Half alive.

2. No Match Yet? Submit Your Earring

  • Upload your single earring to our archive.

  • Share a little description and, if you like, its story.

  • Choose to list for matching or for sale.

3. Personal Match Suggestions

  • After you submit, we'll email you if we find mismatched pieces that might pair beautifully with your earring.

  • If you love one, you can choose to purchase it.

4. Wait for New Matches

  • If nothing matches right away, your earring stays safe in our archive.

  • We'll notify you when new singles are added that could be a fit.

✅ You’re never forgotten. Your other half might just be around the corner.

5. Listing for Sale

  • If you choose to sell your single earring:

    • Set your asking price.

    • When it sells, we take a small commission to help support the project.

    • You keep the rest.

✅ No upfront costs. Only pay when your piece finds a new home.

🔗 Ready to Begin?

Browse the Archive

Submit Your Earring

Shop Our Mismatched Pairs

Donate Single Earrings

FAQ – The Other Half

FAQ – The Other Half

  • A: Each piece at The Other Half is one-of-a-kind and often the only one available. To purchase:

    1. Browse the collection and note the name of the earring you love.

    2. Send me a direct message on Instagram [@theotherhalf.jewellery] or email me at [hello@theotherhalf.com.au].

    3. I’ll confirm availability and send you simple payment details (PayPal or bank transfer).

    4. Once payment is received, your piece will be carefully packed and shipped to you.

    Because every item is unique, purchases are handled personally — making sure your chosen piece goes directly from me to you.

  • A: Yes — all our parcels are shipped with tracking via Australia Post. You’ll receive the tracking link once your order is dispatched.

  • A: We clean every in-house piece with care to preserve its beauty and story. Our process includes:

    • Gentle wiping with alcohol-based pads to remove surface residue

    • Ultrasonic cleaning (where appropriate) to gently lift dirt and buildup

    • Soft cloth polishing for shine — without harsh chemicals

    • We always avoid abrasive cleaning to protect delicate materials or finishes

    For pieces listed by individual sellers:
    We ask all contributors to clean and prepare their earrings before submission. While we can’t physically verify every process, we encourage sellers to:

    • Use alcohol wipes or gentle cleaning solutions

    • Avoid harsh scrubbing or damage to the material

    • Clearly describe the condition of each piece when submitting

    If you have concerns about cleanliness, feel free to contact us before purchasing — we’re happy to assist!

  • A: No problem at all.
    You can request to remove your listing anytime — just email us at hello@theotherhalf.com.au.

  • A: No — submission and listing are completely free.
    We only charge a small fee if you buy a match or if your earring sells.

  • A: As long as you want!
    We’ll also email you if new potential matches arrive.

  • A: We’ll reach out to both owners privately and offer the chance to sell or exchange — with everyone's consent. If both want to keep their own, that’s okay — both earrings stay archived.

    ✅ We honour each person’s choice.
    ✅ Consent and sentimental value always come first.

  • A: Great question! A clear photo helps others connect with your piece. Here are a few tips:

    • Lay it flat on a light, neutral background (like a white table, soft fabric, or textured paper).

    • Use natural daylight near a window — avoid flash if possible.

    • Photograph from above to capture shape and detail clearly.

    • Include a second angle or close-up if it has texture, engraving, or unique detail.

    • Avoid distracting clutter in the background — let your earring be the star!

    ✨ Don’t worry about perfection — just share it with care. We’ll do the rest!

  • A: Unfortunately, we don’t accept returns for change of mind due to the unique nature of each piece.

  • A: Please contact us within 7 days of receiving your order, with a photo and your order number. We’ll help resolve it with a refund, repair, or replacement.

  • A: Just email us to request one — we’ll be happy to provide a label to make your donation easier.