Privacy policy.


Effective Date: [01/05/2025]

At The Other Half ("we", "our", "us"), your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information in compliance with the Australian Privacy Act 1988 (Cth).

1. What Information We Collect

  • Your name and contact details (e.g. email, phone number) when you sign up for our newsletter or submit an earring.

  • Photos and written descriptions or stories submitted through our forms.

  • Transaction details (if you buy or sell via our platform).

  • Non-personal data such as browser type, IP address, and site usage through analytics tools (e.g. Google Analytics).

2. How We Use Your Information

  • To match earrings and notify users about potential matches.

  • To feature submitted pieces in our public archive (with your consent).

  • To respond to queries or follow up on submissions.

  • To send updates, newsletters, or promotional material (only if you’ve opted in).

  • To improve our site functionality and user experience.

3. How We Store and Protect Your Information

  • We use secure cloud services with password-protected access.

  • Information is only accessed by authorised team members.

  • We do not sell or share your personal data with third parties for marketing purposes.

4. Sharing and Publishing

  • Photos and stories may be publicly visible on our website or social media only if you’ve opted in or given explicit permission.

  • If you list an item for sale, we may display your earring and description as part of the listing.

5. Your Rights You may:

  • Request access to your personal data.

  • Ask us to correct or delete your information.

  • Opt out of emails or marketing at any time by clicking “unsubscribe” or contacting us directly.

6. Cookies and Analytics Our website may use cookies to improve your browsing experience. You can disable cookies in your browser settings. We also use analytics tools to understand how users interact with our site.

7. Contact Us If you have any questions about this policy or your data, please contact:

The Other Half
hello@theotherhalf.com.au
1 Tudor Street, Newcastle NSW, Australia

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

Thank you for trusting The Other Half.